What's new

A new look for TOXBASE

Feedback from TOXBASE users

 

A new look for TOXBASE

 

We hope that users like the new look that TOXBASE now has. This work has been done to improve the appearance of the database, and also the usability of the site.

In direct response to user feedback new features include:

  • clutter-free Log in page
  • clearer search box
  • new breaking news area
  • streamlined buttons and menus
  • bookmarks to help users scroll quickly to the required information
  • upgraded alert boxes to improve clarity
  • improved Printable versions
  • new logout facility
  • the whole site has also been optimised for use on mobile devices

We'd be delighted to hear what you think of our new look - please drop us an email via mail@toxbase.org

 

Feedback from TOXBASE users

 

2017-18 has been a successful year for TOXBASE - we have achieved outstanding user feedback.

Formal quality assurance is obtained from TOXBASE users using an online questionnaire - users will be familiar with the forms that pop up. We received a total of 960 returns during the 2017/18 reporting year.

Users are asked to grade a series of statements on a Likert scale of one to six where one = disagree completely, and six = agree completely. Satisfaction scores - the proportion of respondents who agreed completely (6) or a lot (5) with the following statements - were high:

  • "I had confidence in the information for my query" 94.3%
  • "Finding the information I required was easy" 92.8%
  • "Logging on to the database was easy" 91.4%

Users were also asked to rate their overall satisfaction with TOXBASE and 92.2% rated their satisfaction as good (5) or excellent (6).

As well as completing the quality assurance pop-up forms, users can also provide TOXBASE with feedback in several other ways - by completing questionnaires that are linked to products of interest, responding to follow-up requests on cases of interest, or by spontaneously contacting us by email via mail@toxbase.org, letter or telephone.

User feedback is a crucial component in the review process of TOXBASE entries and we thank everyone who takes the time to provide it.